NDIS Basics: What do you need to know

The National Disability Insurance Scheme (NDIS) provides funding and support to Australians with a permanent and significant disability. If you’re just starting your NDIS journey, we’re here to guide you through every step—from understanding how it works to getting the right supports in place. Let us help you make the most of your NDIS plan.

The NDIS refers to a person receiving funding as a “participant”.

Who delivers the NDIS

NDIA (National Disability Insurance Agency) – The NDIA determines NDIS eligibility and funding which outlines what supports and services are considered reasonable and necessary
Early Childhood Partners: Supports children under 6 with developmental delays and children under 9 with disabilities.
Local Area Coordinators (LAC) Partners: Local area coordination partners are community organisations funded to provide NDIS services for people with disabilities aged 9 to 64. They serve as the main NDIS contact.
Remote Community Connectors: For support in remote areas.

5 Steps to Access NDIS Services

Check your Eligibility

* aged 9 – 65
* Australian citizens, Permanent Residents or those with Protected Special Category visa
* who are living in Australia and
* meet disability and/or intervention requirements.

Gather Necessary Documentation

Prepare your personal information, medical history, and evidence of disability.

Apply for NDIS

Submit an application to the NDIS through their Access Request Form and receive a decision in 21 days. You can also call 1800 800 110 for support with the application process.

Create Your Plan

If approved, work with an NDIS planner to develop your personalized plan that outlines your needs, goals, and required supports. Learn more about the planning process on the NDIS Planning Page.

Select Your Providers

Choose registered NDIS providers to deliver the services and supports outlined in your plan.

Your Support Journey Begins Here – Take the First Step!

Start Your Support Journey

Location

NSW

Western Sydney
Southern Sydney – Caringbah 2229

Queensland

Brisbane City – Ashgrove 4060

Western Australia

Perth – Armadale 6112

We'd love to hear from you

Get in touch

We’d love to hear from you

02 8502 8400

0406 931 342

Kairos Care Pty Ltd

Kairos Care Pty Ltd understands the importance of recognising the traditional owners of the lands on which we operate. We extend our respect to the Elders, both past and present, and acknowledge the unique and ongoing connection that native people have to this land.