Staff Resources

Welcome

Welcome to our resource hub designed for the staff of Kairos Care. Here, you will find everything from an extensive training library to targeted mental health resources, all curated to support you in delivering exceptional care. Whether you're looking to enhance your skills, seek guidance, or find support for your own well-being, our resource center is here to assist you every step of your journey. Explore our materials and empower yourself to make a positive impact in the lives of those we serve. We value our staff's feedbacks. Please click here to send your comments and feedbacks.

Training Library

VIP Membership

Perks especially for Kairos Care staff. Discounts and special offers made available exclusively for Kairos Care staff. Learn more...

Mental Health Resources

Resources to take care of your mental health. Because your wellbeing matters. Learn more...

Guidelines for New Staff

Support Worker Must-Haves

  • Copy of CV/ resume
  • Kairos Care Application Form
  • NDIS Worker Screening Number
  • Working with Children Check
  • Police Clearance (not longer than one year issued)
  • NDIS Workers Orientation Module Certificate
  • 100pts Identification (drivers licence, medicare, passport, etc)
  • First Aid and CPR Certificates
  • Manual Handling Certificate
  • Qualification documents
  • Association Documents ( AHPHRA, ACA, PACFA, ASW etc. )
  • Covid Vaccination certificate
You may send your pending documents via email to [email protected].
Once requirements have been completed, you will be provided with your* Company ID* Company name badge * Company uniform. InductionYou will also be asked undergo a company induction to orient you with Kairos Care's policies and procedures, point of contacts, and a training on Kairos Care's systems and everything you need to know about us. You must also complete a short Onboarding Quiz and our course on Tips for Effective and Compliant Progress Notes.
Additional Documents for Contractors/ partners:
  • Signed Staff Handbook
  • Signed NDIS Code of Conduct
  • Signed Non Disclosure/ Non circumvent Agreement
  • Signed Partnership Agreement

Company Policies

We strongly suggest you read our company policies and procedure. If you have any questions, please feel free to email the admin team at [email protected]
Kairos Care Policy and Procedure in the Staff HandbookCode of ConductComplaints & FeedbacksIncident ReportingRisk ManagementMedication PolicyWork health & Safety PolicySocial Media PolicyTravel and Transport

System Access

Kairos Care uses a patient management program called ShiftCare. Your admin will send you your login details as part of your induction email.
For any difficulty logging in, please email [email protected].

Fair Work Resources

Employers are required to give every new employee a copy of the Fair Work Information Statement (FWIS) before, or as soon as possible after, they start their new job. Please refer to the following for your reference:
Fixed Term Contract Information Statement
Kairos Care Pty Ltd.
Copyright 2025 © All rights reserved.
Kairos Care Pty Ltd understands the importance of recognising the traditional owners of the lands on which we operate. We extend our respect to the Elders, both past and present, and acknowledge the unique and ongoing connection that native people have to this land.
Working Hours
We are open from Mondays to Fridays 8:00 AM - 6:00 PM.
Get in Touch
We’d love to hear from you— Phone: 02 8502 8400 Mobile: 0406 931 342 / 0431 314 599Email: [email protected] Contact us to learn more about our services or to leave a feedback.
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Locations
NSW Western Sydney - Seven Hills 2147 Southern Sydney - Caringbah 2229 Queensland Brisbane City - Ashgrove 4060 Western Australia Perth - Armadale 6112