1) My participant is asking for my personal contact details (eg phone number/e-mail/social media account)

2) My participant wants me to book all shifts directly with them as it is easier than calling Operations

3) My participant is not home when I get there

4) My participant has asked me to drive them to the shopping centre- I can claim mileage by

5) My participant wants me to pay for their lunch/movie ticket/expenses for other activities

6) I am running behind time and do not have time to do my Progress Notes

7) My participant needs medical assistance

8) It is my first time to meet a participant in their home- what documents should I check on ShiftCare before our first meeting?

9) My participant wants me to go to the pub and have a drink with them

10) If my participant cancels support less than 2 hours before a scheduled shift- I